Hotel guest tapping NFC VIP card on smartphone for AI concierge access

Your guests are already there.
Make every moment yours.

A single tap of an NFC card turns your hotel's local expertise into a direct guest channel — and every recommendation into revenue that stays with you. No app. No integration. Just your brand, in your guests' hands.

No App DownloadReady in 30 MinutesNo Contract
The Challenge

Your team knows the city. But that knowledge never reaches every guest.

Hotel staff expertise trapped at front desk while guests turn to external apps
01

Expertise trapped at the front desk

Your concierge knows the hidden rooftop bar. Your front desk knows which tour to avoid. But that knowledge serves one guest at a time — and vanishes when they walk out the door.

02

Guests default to third-party apps

Without your guidance, guests turn to OTAs and review sites — paying 15–30% commissions to platforms that intercept the spending your hotel should capture.

03

Every external booking is value that leaves

First, the revenue. Then the data — what your guests want, when they spend, how much. External platforms keep both.

Your guests are already exploring the city — just without your hotel as their guide.

Meet PrivéTag

Turn what your team knows into
what every guest gets

PrivéTag puts an AI concierge — loaded with your team's local expertise — into every guest's hands through a single NFC card. Every recommendation becomes revenue that flows back to your hotel.

PrivéTag AI concierge delivering hotel staff local expertise to every guest via NFC
01

No app, no friction

Guests tap their card and explore instantly. Works on any smartphone.

02

Curated by your hotel

You choose what to recommend. Your guests trust your brand, not an algorithm.

03

9 languages, automatically

Content appears in the guest's native language. No translation work for your staff.

NFC is already used across hotels worldwide for room keys and payments. PrivéTag extends it to guest experiences.

Simple Process

Four steps. Thirty seconds.

Guest checks in
01

Guest checks in

Enter name, nationality, and travel type. That's all you need.

Basic info only — no personal data stored
Hand over your hotel's card
02

Hand over your hotel's card

A sleek NFC card, branded for your hotel. Feels like a VIP welcome, not a tech demo.

Reusable cards — reprogram in seconds
One tap opens your recommendations
03

One tap opens your recommendations

Tap with any smartphone. No app, no QR scan. Your curated local recommendations appear instantly.

Works on any NFC-enabled smartphone
Guests explore with your hotel as guide
04

Guests explore with your hotel as guide

Personalized places based on who they are — couple, family, solo, or business traveler. Every booking flows back to you.

Contextual recommendations, not generic lists
Total time added to check-in:
30 sec
Designed for Hospitality

What changes when guest spending flows back to you

01

Monetize the guests you already have

You don't need more bookings to grow revenue. PrivéTag captures existing guest spending and routes it through your hotel — turning current occupancy into a new revenue line.

02

Lighter concierge workload

Automate the 50+ daily "where should I eat?" requests. Your staff focuses on what matters most.

03

Guest experience that pays for itself

Personalized recommendations in 9 languages, 24/7 — the concierge service luxury hotels promise but rarely scale. Funded entirely by the revenue it recovers.

With PrivéTag, zero additional staff — 9 languages, 24/7 automated recommendations.

See It in Action

From check-in to city exploration

Guest experience view 1
Guest experience view 2
Guest experience view 3

Real guest journeys

Korean CouplePhuket

Booked a sunset dinner and couples spa through their hotel's PrivéTag card.

Chinese FamilyChiang Mai

Found a kid-friendly cooking class and elephant sanctuary — in Mandarin.

Japanese Solo TravelerBangkok

Discovered a local Muay Thai gym and street food tour recommended by the hotel.

Built for Trust

Enterprise-grade security, zero complexity

01

No guest data stored

PrivéTag collects zero personal information. No personal data stored, no data breach risk.

PDPA · GDPR · PIPA compliant by design
02

Payments handled by Stripe

Card information never touches our servers. PCI DSS Level 1 certified.

Same system used by Marriott & Airbnb

AES-256 Encryption

Bank-level protection.

Separated Payment Data

Securely processed via Stripe.

Proven Security Infrastructure

Reliably operated.

FAQ

Common questions

Just hand over the PrivéTag card at check-in. That's it. We provide a 10-minute staff training and handle everything else — card setup, recommendation curation, and ongoing support.

Still have questions?

Contact our team
Get Started

Make every guest moment yours

No setup fee. No contract. 50:50 revenue share — we earn only when you do. Ready in 30 minutes.

No credit card required. Cancel anytime.